All posts for "Customers"
When Customers Go Away
Today I had the unfortunate event of saying goodbye to a customer. Nobody likes to see a customer go away, but sometimes saying goodbye is the right thing to do. As we all work really hard to get customers, there are those customers that make us work even harder. There is nothing wrong with that, but one must always be careful and to make sure they aren't just "Working You".
That was the case with this customer. I started to wonder why I never got any follow up work, and it was because they were basically using me to figure out how to do the same work and then resell it. There is nothing wrong with that, we should all be in the game of teaching others, it's just how you go about it that makes all the difference in the world.
Don't Let Price Be An Issue
With the economy in the state it's in, everyone running a business or managing their personal finances, are starting to tighten the purse strings. Inevitably that means that many of my clients are either not buying as much or not buying at all. One of the reason that I've heard lately, is that the price is just too much. The funds used for the products I usually provide, are being used in other places.
In order to combat the issue of price, I have developed the following steps to move past pricing objection:
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